Code of Conduct
The following guidelines are workplace norms we will be following at this event. For questions or concerns, contact the organizers: Catherine.Farman@cfpb.gov, William.Barton@cfpb.gov, Christopher.Contolini@cfpb.gov, Bradley.Hicks@cfpb.gov
We will value diversity and inclusion
- Respect the value of all roles and disciplines
- Recognize how one's own background, experiences, and values influence interactions with others
- Solicit, consider, and integrate diverse perspectives and viewpoints including those that challenge the status quo
- Actively build diverse networks to consistently access varied perspectives
- Speak up when noticing that others have not been included
We will treat each other as partners, not adversaries
- Treat each other honestly and civilly
- Listen and learn – everyone here knows something you do not
- Assume the best intent – and remember, intent does not equal impact
- Seek to understand and address underlying concerns, issues and perspectives
- Ask open-ended questions
- Listen to understand, not wait for your turn to speak
- Look for options that meet needs and make tradeoffs where needed
- Resolve issues constructively
- Attend meetings where decisions are made
- Speak directly about concerns
- Honor communications and decision-making protocols
We will hold ourselves and each other accountable for these norms
- Be the change you wish to see — do not wait for others to act
- Hold ourselves accountable first — look to my own contribution first, honestly and with humility
- Expect mistakes as we learn — treat mistakes as integral to learning
- Learn from mistakes and move on
- Be compassionate to others as they make mistakes — and ourselves
- Learn by receiving feedback with a willingness to be influenced rather than challenge or defend
- Give clear feedback, within two days when others fall and when they do well:
- Situation (a specific email, meeting, conversation, event)
- Behavior (what you said, did, wrote, etc.)
- Impact (what it meant, implied, created for others)
- Request (please continue this, start something else, stop doing that)