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What happened?

Describe what happened, and we’ll send your comments to the companies involved.

  • Include dates, amounts, and actions that were taken by you or the company.
  • Do not include personal information, such as your name, account number, address, Social Security number, etc. We may ask for some of this information later, to help the company identify you and your account.

Publishing this description will not affect how the CFPB handles your complaint. Learn more about the complaint publication process and the Consumer Complaint Database.

What would be a fair resolution to your problem?

We’ll forward this information to the companies involved. Be specific so they know what resolution you are looking for. The company may or may not offer to resolve your complaint.

Attach documents (optional)

Including copies or photos of supporting letters, emails, statements, contracts, or documents related to your problem can help the companies better understand and resolve your complaint.

  Drop files here to attach them

We accept all file formats except executable files (.exe) or .dlls, up to 100MB per file.

We will forward the attachments to each company involved with your complaint.

If you don’t want the companies to see any personal information on an attachment, please remove or hide it before uploading.

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